Yatri Sathi app is a yellow taxi booking app in the state of West Bengal. It is a government-backed taxi app. The West Bengal government launched the Yatri Sathi app in 2023. The aim of the app is to provide a safe, convenient and affordable taxi booking service to the people of the state.
Most Popular Prepaid Taxi Both with Kolkata Yellow Taxi in different railway stations and airports of Kolkata city may shut off. A new process has been introduced to sustain app-based cabs.
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Yatri Sathi App
The Yatri Sathi app service makes travel hassle-free and affordable. In order to facilitate the transportation of passengers, the Government of West Bengal has launched the application ‘Yatri Sathi’ for the reservation of yellow taxis and other meter cabs. The Yellow Taxi Unions have asserted that the newly launched app is becoming increasingly popular.
The number of yellow, blue and white taxis is 6500 in the city. As of today, 461 of these taxis have been upgraded to smart cabs. By August 15, the number of smart cabs in the city will increase to 1000. So, before the puja, show your hand, halt the yellow taxi, negotiate the fare and reach your destination.
What is Yatri Sathi App ?
Yatri Sathi, the world’s first open network mobility app, is designed to provide passengers with multi-modal rides that are directly payment-enabled! Taxi drivers are the first in a long line of service providers to say “goodbye” to problems and welcome to our mobility network!
This application leverages ONDC’s common network standards, built on the open-source Beckn protocol. The common network standards allow any buyer app that adheres to the rules to provide rides and collaborate seamlessly.

Features of the Yatri Sathi App
- Real-time tracking: Passengers can track their taxi in real-time on the app.
- Payment options: Passengers can pay for their rides using cash, credit card, or debit card.
- The detailed information of the taxi in which the passenger will travel will reach the passenger’s mobile.
- Customer support: Yatri Sathi offers 24/7 customer support.
Benefits of using the Yatri Sathi App
There are many benefits to using Yatri Sathi, including:
- Affordability: Yatri Sathi does not charge a commission or any other fees, so passengers pay the full fare to the driver. This can save passengers up to 30% on their taxi fare.
- Convenience: Yatri Sathi is easy to use and can be downloaded for free from the Google Play Store or Apple App Store. Passengers can book a taxi with just a few taps on their phone.
- Safety: Yatri Sathi uses GPS tracking to provide real-time information about the location of taxis. Passengers can also share their ride details with friends or family members for added peace of mind.
- Supports local drivers: Yatri Sathi is a government-backed app that supports local drivers. This helps to create jobs and boost the local economy.
How does the Yatri Sathi App work?
To use Yatri Sathi, passengers first need to download the app and create an account. Once they have created an account, they can book a taxi by entering their pickup and drop-off locations. The app will then show them a list of available taxis and allow them to choose the one that best suits their needs.

Yatri Sathi App Download
To use Yatri Sathi, passengers can follow these steps:
- Download the app from the Google Play Store or Apple App Store.
- Create an account.
- Enter your pickup and drop-off locations.
- Choose a taxi from the list of available taxis.
- Pay for your ride.
- Track your taxi in real-time.
Yatri Sathi App Download Link
- For Rider
- For Driver
Conclusion
Yatri Sathi offers a range of features that make it an ideal choice for passengers seeking a secure, convenient, and cost-effective taxi service. Compared to private taxi apps, Yatri Sathi has a number of advantages, such as affordability, convenience, security features, and the support of local taxi drivers. If the company continues to expand and develop, it is likely that Yatri Sathi will become the preferred taxi app for the citizens of West Bengal.
Yatri Sathi App Contact No.
For any complaints or concerns, please reach out to us at yatrisathi.support@wb.gov.in or
- 03344400033 (Rider Support)
- 03344400030 (Driver Support)
FAQ
What is the yatri sathi customer care number ?
033 4440 0033